Shipping

You must be 21 years of age to order wine.


Current Weather Holds: MT

Due to current circumstances here are some helpful tips from FedEx:

Express – fully delivering and picking up as normal.  Holds are happening for Shelter in Place areas and non-deliverable businesses.

Ground -Business delivery packages are being held for 14 days – before being returned; or will go out for redelivery in case the business does reopen.

Home Delivery – Residential Deliveries are held up to 7 days if non deliverable

Re-route requests – when possible, request  re-routes before the shipment gets to destination station

We encourage you to use the FedEx Delivery Manager below to help you manage your packages.  Here you will be able to orchestrate redirects and address corrections.

FedEx office HOLD AT LOCATION “Bay Area” locations have shortened operating hours. Modified hours outlined below:

Monday to Friday from 3:00pm – 6:30PM; and Saturday’s 12Noon to 4pm /Sunday closed

And finally, below, please find the link to the FedEx website portal where updates will be posted regularly.

https://www.fedex.com/en-us/coronavirus.html?cmp=EMT-1004395-5-1-200-1111110-GLBL-US-EN-CCMZNOTIZCOVID0&ET_CID=764021&ET_RID=29203781&LINK=FEDEX_CORONAVIR

Due to the perishable nature of wine, we ship according to the following policies:

General Shipping Policies

Ground orders ship on Monday, Tuesday, Wednesday, and Thursday.

2-Day orders ship Monday, Tuesday, Wednesday.  Orders placed after 10:00 am Pacific time on Wednesday ship the following Monday.  Please call or email us to place an order to ship Thursday for Saturday delivery (additional fees apply).

Priority overnight orders ship on Monday, Tuesday, Wednesday and Thursday.  Orders placed after 10:00 am Pacific time on Thursday will ship the following Monday.

Rombauer Vineyards will send an email notification when shipments are released.  Please be advised Rombauer Vineyards will not replace any damaged wine as a result of overriding the weather hold.

Not all orders are shipped the same day they are placed.

Someone 21 or older is required to sign for deliveries that include wine as required by law. No shipments will be left without an adult signature, so we suggest shipping to a business address. We cannot ship to a U.S. Postal Service Box.

Customers are responsible for additional shipping costs on missed deliveries.

Rombauer Vineyards can only ship online wine orders to the following states:

Alaska | Arizona | California | Colorado | Connecticut | District of Columbia | Florida | Georgia | Hawaii | Idaho | Illinois | Iowa | Kansas | Maine | Maryland | Massachusetts | Michigan | Minnesota | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Mexico | New York | North Carolina | North Dakota | Oregon | Oklahoma |  Pennsylvania | South Carolina | Tennessee | Texas | Vermont | Virginia | Washington | Wisconsin | Wyoming

Please email info@rombauer.com with any questions. We appreciate your patience as we continue to look for ways to improve our online service.

Welcome to Rombauer Vineyards

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